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Privacy policy

Publication date: 05/05/2024

Welcome to DeHealth – a company designed to monitor health.

The Privacy Policy regulates the procedure for ensuring the security of Personal Data when using DeHealth Services.

In this document, we describe how we collect, process, store, disclose and transmit Personal Data when receiving DeHealth Services.

The provisions of this Privacy Policy apply only to Personal Data collected by the Company in the ways described in its terms and conditions.

References to the words “You” or “Your” (or words similar in content) means the User, depending on the context of the Privacy Policy.

References to “we”, “our” or “us” (or similar words) means the DeHealth Services.

The words he/she and their derivatives in the text of a document can be applied to either a male or female person, depending on the context of the document.



DEFINITION

  1. User is any natural person using the Site to pre-order the application DeHealth.
  2. User consent (hereinafter referred to as “Consent”) is a voluntary, specific, informed and unambiguous expression of will in which the User, through a statement or clear positive action, agrees to the processing of his Personal and Statistical Data.
  3. Personal Data is any information that is in the public domain, allowing you to directly or indirectly identify the User. For example, first name, last name, phone number, IP address.
  4. DeHealth company (hereinafter referred to as the “Company” or “DeHealth”) is a service created so that the User can familiarize himself with the functions of the Application and make its pre-order.
  5. DeHealth application (hereinafter referred to as the “Application”) is a service created so that the User can check the state of his health and monitor the change in his health.
  6. DeHealth website (hereinafter referred to as the “Site”) means a web page or group of web pages on the Internet, which are located at: https://dehealth.app/, through which the Company provides Services.
  7. Services are an algorithm of actions performed by the Company to provide the User with the necessary information about the functions of the Application and the ability to make a pre-order.
  8. Controller means a natural or legal person, government agency, institution or other body that independently determines the purposes and means of processing Personal Data.
  9. Processor means a natural or legal person, public authority, agency or other body processing Personal Data on behalf of and on behalf of the Controller.
  10. Third Party means a natural or legal person, government agency, institution or body, other than the User, Controller, Processor or Company, and persons authorized by the Controller or Processor under their direct supervision to process Personal Data.

Cookie is a piece of information in the form of text or binary data used by the Company when you use the Site to obtain additional information about you.

GENERAL PROVISIONS

  1. The Company acts as a Processor of the Personal Data it receives from the User in the ways specified in this Privacy Policy, and the User acts as a Controller.
  2. The Company is not responsible for the processing of Personal Data by any third parties that are not controlled or owned by DeHealth.
  1. The Company may receive the following Personal Data about the User:
    1. full name;
    2. e-mail;
    3. contact phone number used to communicate with the Company;
    4. address;
    5. financial details that relate to payments for our Services.
  2. The Company informs that payment data (bank card number, date and CVV code, etc.) are processed exclusively by the payment service/bank that provides payment processing services to the Company.
  3. The Company may collect Personal Data when communicating with the User and providing Services received through social networks, instant messengers, and email. In such case, such data will be processed in accordance with this Privacy Policy.
  4. The Company may use your Personal and Statistical Data for customized marketing and advertising based on the use of Personal and Statistical Data obtained through your use of the Site.
  • DeHealth does not collect or process sensitive Personal Data of the User, such as race or ethnicity, gender, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, information about health, sex life or sexual orientation. But the Company, within the scope of providing the Services, may send the User a questionnaire, with the help of which the User can carry out a complete check of his health, but the Company does not receive such User’s data, since the User fills out such a questionnaire anonymously and the Company does not receive data that can identify the User. The questionnaire is checked by a qualified doctor cooperating with the Company, and such a qualified doctor does not receive the identification data of such a User.

         When using the Site or receiving Services, the Company may automatically collect the following Data:

    1. IP address;
    2. setting time zone and language;
    3. operating system, device type and screen extension;
    4. the country where you are located;
    5. data about your visit to the Site, including full URL information, navigation routes to the Site and when going to/exiting the Site (including date and time), page response time, data loading errors, length of stay on certain pages, activity on the page (such information such as scrolling and mouse movements, clicks), methods used to exit the page and telephone numbers used to contact the customer service center.


  • The Company has the right to collect and receive Personal Data of the User in the following ways:
    1. when providing Services;
    2. when using the Site;
    3. when interacting with Company employees by exchanging emails/notifications, communicating with Company employees;
    4. when monitoring and evaluating the User’s actions to identify and prevent fraud;
    5. use of log files, Cookies and other tracking technologies;
    6. using instant messengers and social networks.

 

The Company has the right to use Personal Data for the following purposes to:

    1. provision of Services;
    2. ensure the security of the Site;
    3. administer the Site and conduct internal operations, including troubleshooting, data analysis, testing and completing surveys;
    4. to improve navigation of the Site;
    5. communication with the User;
    6. save or protect an individual’s vital interest;
    7. responding to requests from law enforcement agencies;
    8. initiate responses to legal claims, investigations or resolution of disputes with you.

DATA TRANSFER

  1. DeHealth may transfer Data to entities with which the Company cooperates in the implementation and provision of Services:
    1. Payment service/bank. To carry out mutual settlements with the User, the Company may transfer their Data to the payment service/bank.
    2. Contractors and employees. The Company may transfer your Personal and Statistical Data to other persons with whom it enters into cooperation, including legal and tax consultants, as well as persons providing accounting, logistics, marketing and IT services.
    3. Counterparties. The Company has the right to disclose or transfer Personal and Statistical Data in the following transactions: acquisition or merger, financing, corporate reorganization, joint venture, including sale of assets or bankruptcy.
    4. Courts, law enforcement and government agencies. The Company has the right to transfer Personal and Statistical Data when fulfilling any legal obligations, including by court order.
    5. Google Maps Company API.When we use Google Maps Company APIs. We may share your information with certain Google Maps Company APIs (e.g., Google Maps API, Places API). To find out more about Google’s Privacy Policy, please refer to this link. We obtain and store, on your device, (“cache”) your location. You may revoke your consent anytime by contacting us at the contact details provided at the end of this document.
    6. Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
    7. Doctors. The Company cooperates with doctors on an ongoing basis and Personal Data may be transferred to such a doctor, with the exception of medical and sensitive data.

 

The Company’s servers are located in the UK and the Company warns the User that his Personal Data may be transferred to a server located in the UK for their storage.

 

The Company has taken all necessary measures to protect the User’s Personal Data, including using the standard contractual clauses of the European Commission and US law for the transfer of Personal Data between companies in our group, as well as between us and our third-party suppliers. These provisions require all recipients to protect the Personal Data they process in accordance with data protection laws and regulations under US and UK law. Our standard contractual clauses can be made available on request. We have implemented similar appropriate security measures with our third-party service providers and partners and can provide additional information upon request.

GROUNDS FOR DATA PROCESSING

  1. The Company processes Data on the following legal grounds:
    1. User Consent;
    2. pre-ordering the Application;
    3. provision of Services.

In cases where the basis for the processing of Personal Data is your Consent, you have the right to withdraw it at any time. To revoke your Consent, you may send an email to: office@dehealth.world . If your Consent is revoked, the Company has the right to stop providing the Services and terminate all relations with you. If Consent is revoked, your Personal and Statistical Data will be deleted permanently.

The Company undertakes to stop processing Personal Data within 15 (fifteen) business days from the date of receipt of the withdrawal of Consent.



USER CONSENT

One of the following actions by the User means Consent with the terms of this Privacy Policy:

    1. receiving Services;
    2. pre-ordering the Application;
    3. agreement with the Privacy Policy.

 

By agreeing to the terms of this Privacy Policy, the User provides his Consent to:

    1. use and processing of his Personal and Statistical Data in accordance with the terms of the Privacy Policy;
    2. conditions for filling out the questionnaire for checking the User’s health;
    3. providing the Company with additional information upon its request;
    4. processing of his payment details by the payment service/bank in accordance with the terms of this Privacy Policy;
    5. transfer of his Data to third-party services in accordance with the terms of this Privacy Policy.

The Company reserves the right to obtain User Consent through a pop-up form. The pop-up form may contain a Consent form in the form of a checkbox.

STORAGE AND PROTECTION OF PERSONAL/STATISTICAL DATA

The Company uses all necessary security and Personal Data protection measures to ensure its confidentiality and prevent loss or unauthorized disclosure.

The Company protects and stores Personal Data from:

    1. losses;
    2. unlawful use, transfer, disclosure, modification, deletion and/or destruction.

DeHealth has the right to retain Data for a period of 3 (three) years after termination of the relationship in the following cases:

    1. for statistical accounting;
    2. if current legislation requires their storage;
    3. if they are necessary to conduct business;
    4. for marketing analytics.

USER RIGHTS (US JURISDICTION)

The terms of this section apply to U.S. residents as contained in the Privacy Policy for specific requirements in accordance with:

    1. Federal Health Insurance Portability and Accountability Act of 1996 (HIPAA);
    2. Grant of rights to the User under the California Consumer Privacy Act.

The Company does not support Do Not Track mode. Do Not Track is a setting you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting your web browser’s settings page.

 

  1.   Rights granted to US residents:
  2. Right to know. The User has the right to know about the Personal Data the Company collects about them and how it is used and shared.
  3. Right to delete. The User has the right to delete Personal Data about himself, in which case they will be permanently deleted.
  4. Right to opt-out. The User has the right to opt-out of the sale or sharing of his Personal Data.
  5. Right to non-discrimination. The User has the right to non-discrimination for exercising their CCPA rights. The Company cannot deny Services, charge a different price, or provide a different level or quality of Services just because you exercised your rights under the CCPA.
  6. Right to correction. The User has access to Personal Data, which at any time requires updating, correction and addition.
  7. Right to limit. The User has the right to limit the use and disclosure of sensitive Personal Data collected about them.


  • The User may designate an authorized agent to file a CCPA request on your behalf if:
    1. An authorized agent is a person or entity registered with the Secretary of State of California;
    2. You sign a written statement that you authorize the authorized agent to act on your behalf;
    3. If you are using an Authorized Agent to request to exercise your right to be informed or your right to erasure, please send a certified copy of your written statement allowing the Authorized Agent to act on your behalf using the contact information below.


  • The Company performs the following actions in relation to the User’s Personal health Data, according to HIPAA:
    1. Ensures confidentiality, integrity and availability;
    2. Detects security threats;
    3. Provides protection against anticipated inappropriate use or disclosure;
    4. Reasonably limits the use and disclosure of information to the minimum necessary to achieve the intended purpose;
    5. Limits the circle of persons who can view and access, as well as implement employee training programs on how to protect the User’s Personal health Data.

USER RIGHTS (EU AND EEA JURISDICTION)

  1. When processing Personal Data, DeHealth provides the User with the following rights in accordance with the General Data Protection Regulation:
  2. Right of access. The User can contact us directly to gain access to the Personal Data we store about him, as well as any information.
  3. Right to erase. The User has the right to delete Personal Data about himself. In this case, Persona Data will be permanently deleted.
  4. Right to Data portability. We may transfer the User’s Personal Data to Third Parties.
  5. Right to correction. The User has access to Personal Data, which at any time requires updating, correction and addition.
  6. Right to restriction. The User has the right to object to the processing of his Personal Data at any time.

Automated individual decision making, including profiling. The User has the right not to be subject to a decision based solely on automated processing of his Personal Data, including profiling, which has legal consequences for him or which similarly has a significant impact on him.

JURISDICTIONS OF OTHER COUNTRIES

  1. DeHealth makes every effort to process Personal Data lawfully in accordance with international standards for the processing of Personal Data.
  2. This Privacy Policy contains the main legal acts related to the processing of Personal Data.
  3. Unfortunately, we cannot list all the laws regarding the processing of Personal Data in every jurisdiction in the world.
  4. The terms of this Privacy Policy describe the basic rights of the User provided for by the main provisions of the main legislative acts governing the processing of Personal Data.
  5. If you believe that the provisions of this Privacy Policy violate and/or in any way limit your Personal Data processing rights, please contact us by email at office@dehealth.world and we will do our best to resolve the problem within a reasonable time.

SUBMITTING A REQUEST

  1. The User has the right to submit a request to the Company if he believes that his rights have been violated by writing a request in writing to Company support at the address: office@dehealth.world.
  2. The User’s request must contain reliable information about the requirements for the Company. If the request does not specify the exact requirements, the Company has the right to refuse to fulfill the request.
  3. We will not be able to respond to your request or provide you with Personal and Statistical Data unless we can verify your identity and confirm that the Personal and Statistical Data belong to you. If a request is received with false information and/or if it is impossible to confirm the User’s identity, the Company has the right not to process the received request and contact the User for clarification. If a response to a request for clarification is received, the User must provide a new corrected request or submit a new request.
  4. The Company is obliged to respond to the request or fulfill the conditions set forth in the request within 15 (fifteen) business days from the date of its receipt.

RESPONSIBILITY

  • The Company informs the User that Personal Data may be used to provide the Services, and, in case of disagreement with this, the User is not entitled to receive the Services.

 

  1. The Company is not responsible if the User provides inaccurate Personal Data, including the inability to receive Services.
  2. The Company is not responsible for any losses caused to the User as a result of the use of his Personal Data by a Third Party without his knowledge, including third-party services (partners, payment systems, web analytics services, etc.), since his Personal Data is processed in accordance with the privacy policy of such services.
  3. The Company may link to other websites or services. The Privacy Policies of these websites and services are not governed by the terms of this Privacy Policy, and the Company cannot be responsible for the Data handling of third party websites and services.
  4. DeHealth is not responsible for:
    1. loss of Personal Data in the event of a hacker attack, hacking of the Company or Site software, unlawful actions of Third Parties, as well as actions that violate the terms of the Privacy Policy;
    2. impossibility of providing Services or poor quality provision of Services if the User provides false Personal Data or any other information.

Unfortunately, the transmission of information over the Internet cannot be completely secure. Although we make every effort to protect Personal Data, we cannot guarantee a secure transmission of Data to the Site. In this regard, you are solely responsible for possible failures in the transfer of your Data to the Company.



COOKIE

  1. Cookies do not transmit viruses and/or malware to your device because the data in Cookies does not change during transmission and does not affect the performance of the device. They are more like logs (i.e., they record User actions and remember status information) and are updated whenever You visit the Site.
  2. When providing the Services, we may use the following types of Cookies:
    1. Session Cookies, also known as temporary Cookies, exist only in temporary memory while the User is on a page of the Site. Browsers typically delete session Cookies after the User has closed the browser window.
    2. Persistent Cookies are deleted on a certain day or after a certain period of time. This means that information about Cookies will be transmitted to the server every time the User visits the website to which these Cookies belong.
    3. Third-party Cookies are a type of file that appears when a web page contains content from external websites, such as links to other websites. For example, they may be used to track the User’s browsing history on other websites.
    4. Web analytics Cookies are used to analyze User behavior while browsing various pages of the Site.

The Company uses Cookies for the following purposes:

    1. authentication and identification;
    2. conducting web analytics;
    3. marketing analytics research;
    4. research of User preferences;
    5. storing personal preferences and settings;
    6. tracking access sessions;
    7. storage of Statistical Data;
    8. Site analysis.

The Company can use the following web analytics services:

    1. Google Analytics;
    2. Own web analytics.

In many cases, web browsers allow Cookies to be stored on the User’s end device by default. Site Users can change Cookie settings at any time in such a way as to block the automatic processing of Cookies or to report each time they are placed on the Site User’s device. Detailed information about the possibilities and methods of processing Cookies is available in your browser settings.

PERSONAL DATA FOR MINORS

  1. The Company Services are intended for persons over eighteen years of age. The Company does not process Personal Data of persons under this age.
  2. The Company has the right to delete Personal Data of a person under eighteen years of age, without warning or any consequences for the Company, and also to stop providing Services to such a person.
  3. If you have information about a person under eighteen years of age receiving the Services, please contact the Company support service by sending an email to: legal@dehealth.ngo .

CHANGES TO PRIVACY POLICY

  1. We have the right to periodically make changes to the Privacy Policy for the security of Personal Data, and to comply with the requirements of the laws of the State of California, USA.
  2. The User must familiarize himself with the new terms of the Privacy Policy and DeHealth is not responsible if the User has not familiarized himself with the new terms of the Privacy Policy.
  3. DeHealth will update the modification date of the current version of the Privacy Policy in the “Updated” line at the top of the document.
  4. Our electronic copies of the Privacy Policy are deemed to be correct, complete, valid, legally binding and in effect at the time of your visit to the Site.

CONTACTS

The User has the right to contact the Company support service at: tech@dehealth.world  to ensure his rights, in accordance with the terms of this Privacy Policy, or in case of violation of his rights, or to leave feedback or ask a question.

© 2024 DeHealth. All rights reserved