EMERGENCY MODE OPERATION PLAN

Emergency Mode Operation Plan is developed to enable the continuation of critical healthcare processes and the protection of Data concerning health while operating in emergency mode. Examples of situations that may trigger emergency mode operations include but are not limited to: bomb threat, civil disturbance, communications failure, earthquake, explosion, fire, flood, gas/chemical leak, hurricane/wind storm, medical emergency, noxious fumes, power failure, strike, terrorist activity, and workplace violence. 

Emergency Mode Operation Plan ensured that DeHealth can continue to operate during and immediately after an emergency or system failure. It specifies the necessary procedures and safeguards to enable access to critical systems and maintain the security of Data concerning health.

  1. DEFINITION 
    1. User is any person who installs the App to receive Services for the purpose of monitoring their health.
    2. Personal Data is any information that is in the public domain, allowing you to directly or indirectly identify the User. For example, first name, last name, phone number, IP address.
    3. Employee is any natural person or contractor who cooperates with the Company on the basis of an employment contract or other regulatory law.
    4. Data concerning health means personal data related to the physical or mental health of a natural person, including the provision of health care services, which reveal information about his or her health status.
    5. Data is a common name for Personal Data and Data concerning health
    6. Disaster is any disruptive or catastrophic event (e.g., power outage, weather, natural disaster, vandalism) that causes an interruption in technology relating to Data, databases, systems, archived data and other resources provided by the Company. 
    7. Emergency means sudden, urgent, usually unexpected occurrence or occasion requiring immediate action.
    8. Coordinator is an Employee who holds a managerial position and is responsible for restoring the App in the event of a Disaster/Emergency.
    9. Damage Assessment Team is the Employees who take all the necessary actions to restore the Application after a Disaster, in accordance with the Disaster recovery plan.
    10. Management Team means the team responsible for coordinating the Emergency/Disaster response that requires coordination with all Employees.
    11. Services an algorithm of actions carried out by the Company to provide the User with the opportunity to install the App to check the state of his health and monitor its condition by contacting a Doctor.
    12. Doctor is a qualified specialist in the field of medicine, who is chosen by the User to receive Services for diagnosing his health or monitoring his condition.
    13. DeHealth company (hereinafter referred to as the "Company" or "DeHealth") is a DEHEALTH TECHNOLOGIES, INC, registered at 1049 El Monte Avenue, Ste C #846,
Mountain View, CA 94040, United States, EIN: 36-5099713, which provides Services to Users.
    14. DeHealth application (hereinafter referred to as the "App") is a service created so that the User can check the state of his health and monitor the change in his health.
  2. GENERAL PROVISION
    1. The purpose of this document is to outline the process for how DeHealth prepared, responded to and recovered from emergency or disaster incidents. This document covered:
      1. Facility Safety Assessments;
      2. Potential Emergencies/Disasters;
      3. Different levels of Emergencies/Disasters;
      4. Roles and Responsibilities;
      5. Response Protocols (for incidents requiring internal and/or external coordination);
      6. Procedures for specific types of emergency/disaster incidents.
  3. DISASTER/EMERGENCY
    1. Specific Threats and Hazards

      Day-to-Day

      Disturbances

      Natural

      Technological

      Human-Caused

      Most likely to happen during regular operating hours 

      Resulting from acts of nature

      Involves accidents or the failures of systems and structures

      Caused by the intentional actions of an adversary
      • Fires
      • Internal Power Outages
      • Unintentional Equipment Failure
      • Congregant Health Challenges
      • Unintentional
      • Emergencies that suddenly make the facility uninhabitable
      • Flooding
      • Severe Weather
      • Severe Winter
      • Weather
      • Hurricanes
      • Tornadoes
      • Wildfires
      • Wind
      • Earthquakes
      • Sinkholes
      • Drought
      • Hazardous Materials Release
      • Utilities Failure
      • Transportation Incidents
      • Structural Collapse
      • Radiological Release
      • Dam Failure
      • Explosions or accidental releases from industrial plants
      • Missing Child (Kidnapping)
      • Domestic Violence
      • Organized Terrorism Attack
      • Civil Disturbance
      • Cyber Attack
      • Active Shooter
      • Chemical Agent Attack
      • Biological Attack
    2. Day-to-Day Disturbances: Day-to-day operational disturbances for the DeHealth consist of situations that could occur on a frequent basis and have the potential to render the primary facility uninhabitable. Examples include sudden power outages, Employee health, challenges, sudden equipment failure and fires.The Company's management team has developed the following policies to address the consequences of these potential Emergencies/Disasters:
      1. Company Closings: In the event that DeHealth must be closed due to an emergency or disaster, the DeHealth will issue the notice of the closing.If the Company's operations are expected to be suspended prior to normal business hours, the Company shall notify all Employees of such suspension.
      2. Functions During Non-Operational Hours: Some functions occur before and/or after normal operating hours of the DeHealth. These events typically involve fewer individuals, however, safety of the facility and of the participants is still important to DeHealth. All applicable safety procedures as outlined during normal operating hours are effective.
    3. Natural Disasters: Natural Disasters/Hazards are characterized as emergencies caused by forces extraneous to man in elements of the natural environment. Natural hazards cannot be managed and are often interrelated. Natural hazards can occur in uninhabited areas and cause no damage to humans or the built environment; however, when a hazard and the built environment intersect, significant damage to developed communities occurs, causing a natural disaster. 
    4. Technological: Technological disasters occur when there are accidents or failures of systems and structures. Examples include: intentional or unintentional breakdown in technological equipment used during normal operations, hazardous material releases, widespread, long-lasting utilities failure, transportation incidents, structural collapse, radiological releases, dam failure, explosions or accidental releases from industrial plants.
    5. Human-Caused: Human-caused disasters are caused by deliberate actions or intentional acts of Employees/Users.
  4. CONCEPT OF OPERATIONS
    1. Once the DeHealth finished the situation overview, the next step was to outline operational procedures. DeHealth began developing the operations protocol by breaking down the responsibility of each player in the emergency response process. This section of the plan covers roles and responsibilities, response protocols and plan activation.
  5. ROLES AND RESPONSIBILITIES 
    1. Company Coordinator is responsible for:
      1. Training a small group of staff and/or Company leaders in basic emergency action;
      2. Keeping Employees and response agencies informed of emergency plans and revisions;
      3. Assigning roles of the Emergency management team;
      4. Utilizing present communication capabilities and integrating future capabilities into the emergency plan;
      5. Executing periodic safety checks;
      6. Notify Users about Data breach;
      7. Convening the Emergency Management Team consisting of the individuals who will be leaders in an Emergency;
      8. Making notifications to the community about cancellation and re-start of Services in the Company.
    2. Employees:
      1. Participating in the development of the EOP and being familiar with all aspects of the plan;
      2. Executing duties as outlined in the EOP;
      3. Keeping the Emergency Management Team lead informed of day-to-day emergency incidents.
      4. Accounting for all Data under their supervision during the crisis;
      5. Reporting to the Company about any Data breach.
    3. The Coordinator of the Emergency Management Team responsibilities include:
      1. Serves as incident Coordinator;
      2. Briefs DeHealth on incident specifics and response operations;
      3. Immediately identifies themselves as the Emergency Management Team lead to the appropriate public safety personnel responding to the incident;
      4. Coordinates the emergency response effort;
      5. Ensures that necessary notifications are made;
      6. Acts as a liaison between the DeHealth and Users;
      7. Coordinates with all response participants;
      8. Ensures that all team members are assigned duties and understand all
      9. emergency procedures;
      10. Works with emergency response team members to evaluate the emergency;
      11. Ensures proper emergency communication;
      12. Delegates needed emergency actions.
  6. DATA PROCESSING PROTOCOL
    1. In the event of an Emergency/Disaster, the Company applies the following protocol:
      1. Continuation of normal data processing security measures; 
      2. Termination of processing of Data in respect of which there was a security breach;
      3. Informing all Users whose Data was illegally disclosed;
      4. The Coordinator informs all Employees that they are responsible for taking actions during an Emergency/Disaster;
      5. Apply Data backup, in accordance with the terms of the Data backup plan, if necessary;
      6. Announcing the evacuation of the Company's office, if necessary, in the event of an Emergency/Disaster that threatens the life or health of Employees;
      7. Stop violations in the security of Data processing;
      8. Application of data transfer norms to another Server and/or application of backup software;
      9. Takes all actions to restore the Application and the Company;
      10. Takes all actions to compensate for losses caused by an Emergency/Disaster.
    2. Information Dissemination: In order to establish effective communication during an emergency incident, DeHealth will collect all information relevant to the persons and events involved in the emergency and disseminate appropriate information to all parties involved.
  7. PLAN APPROVAL
    1. The Emergency Mode Operation Plan is approved by the head of the Company and communicated to all other Employees.
    2. The Emergency Mode Operation Plan is reviewed by the Company's management for relevance every 6 months.
    3. The Company may make changes to the Emergency Mode Operation Plan unilaterally and at any time.
  8. PLAN APPROVAL
    1. The Emergency Mode Operation Plan is approved by the head of the Company and communicated to all other Employees.
    2. The Emergency Mode Operation Plan is reviewed by the Company's management for relevance every 6 months.
    3. The Company may make changes to the Emergency Mode Operation Plan unilaterally and at any time.